Terms and Conditions

Effective as of July 27, 2025

At Oud Royale, we are committed to creating a transparent and secure shopping experience. These Terms and Conditions outline the rules, responsibilities, and legal obligations that apply when you access or make a purchase from our website, www.theoudroyale.com. By using our site, you agree to abide by the terms in this policy.

1. Acceptance of Terms

By accessing or using www.theoudroyale.com (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to all of the Terms, do not use this Site.

2. Eligibility

This Site is intended for individuals who are at least 18 years old. By using the Site, you represent and warrant that you meet this age requirement.

3. Account Registration

You may browse and make purchases as a guest. Account creation is optional but recommended to track orders and manage preferences. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts at our sole discretion, especially in cases of suspected fraud, abuse, or violation of these Terms.

4. Orders and Payments

All orders placed through the Site are subject to availability and confirmation. TheOudRoyale accepts payments via Stripe, including credit cards, PayPal, Apple Pay, Cash App, and Klarna. All transactions are securely processed via Stripe.

5. Shipping

We currently ship only within the United States. Orders are typically processed and shipped within 1–7 business days. Processing delays may occur during peak seasons or due to unforeseen circumstances.

6. Returns and Refunds

We accept returns within 15 days of delivery. Items must be unopened, unused, and returned in their original packaging. Return shipping costs are the customer’s responsibility. Full details are available on our Return Policy page.

7. Product Disclaimer

All products are sold “as-is.” While we strive to provide accurate product descriptions, we do not guarantee results or suitability for any particular purpose. Customers with allergies or sensitivities should review ingredients and use at their own risk.

8. User-Generated Content

Users may leave reviews or feedback. By submitting any content to the Site, you grant TheOudRoyale a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content. We reserve the right to moderate or remove content that violates our standards.

9. Prohibited Conduct

You agree not to:

Engage in fraud or misrepresentation
Use bots or scraping tools to extract data from the Site
Upload or post obscene, hateful, or illegal content
Infringe on our intellectual property or the rights of others

Violation of these restrictions may result in termination of your access and legal action.

10. Privacy and Data

Please review our Privacy Policy for details on how we collect, use, and store your information. We use cookies and analytics tools but do not currently display a cookie banner. You may delete your account and associated data at any time from your account dashboard.

11. Intellectual Property

All content on the Site, including text, images, product names, and logos, is the intellectual property of Oud Royale or its licensors and may not be reproduced or used without express written permission.

12. Disclaimer of Warranties

The Site and its contents are provided “as is” and “as available.” We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the fullest extent permitted by law, TheOudRoyale shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or products purchased. Our total liability shall not exceed the purchase price of the product in question. This includes, but is not limited to, reactions to products, allergic responses, or misuse.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

15. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be posted to this page without prior notice. It is your responsibility to review the Terms periodically. Continued use of the Site constitutes acceptance of the updated Terms.

Questions or Concerns?
Please contact us at [email protected].